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Research chemical FAQ peptide storage guide

Research Chemical FAQ — Peptide Therapy

Welcome to the Peptide Therapy Research Chemical FAQ, your complete guide to research peptides. This FAQ explains shipping times, returns, peptide storage, legality, quality testing, and usage for laboratory research purposes.

Research Chemical Shipping — Peptide Therapy

How long does it take for me to receive my order?

At Peptide Therapy, we process all research chemical orders once payment is received, not when the order is placed. Typically, orders take 1–3 business days to process, excluding weekends and holidays. If a product is temporarily unavailable, we’ll email you with an updated shipping date.

After dispatch, U.S. orders usually arrive in 2–5 business days, while international orders vary depending on customs. You can track your order using the link sent to your email.

For shipping regulations, see US Customs & Border Protection.

How do I change my shipping address?

If you need to update your shipping address, email [email protected] immediately. Address changes are only possible while your order is still processing. Once it’s shipped, we cannot modify it.

You can check your order status anytime in the Orders tab of your Peptide Therapy account.

Tracking your research chemical order

Once shipped, you will receive a tracking email. Check your inbox or spam folder for the link. If tracking doesn’t appear after a few days, contact [email protected] for assistance.

International shipping and legal considerations

Peptide Therapy ships globally, but customers are responsible for following local import laws. Check your country’s regulations to avoid customs delays or fees. For additional guidance, consult FDA Import Guidelines.

Research Chemical Returns & Order Issues

Returns policy

We accept returns of unopened and sealable packages (Research PCTs and MEPs only) within 7 business days. Customers are responsible for return shipping and must provide a tracking number.

A 15% restocking fee is applied per product. Once received and approved, we will issue a refund for the remaining amount. Email [email protected] for assistance.

Damaged or incorrect orders

Email [email protected] within 7 days of delivery with:

  • Photo of the items showing the issue

  • Photo of the packaging with the tracking number

  • Separate photos for multiple shipments

We’ll verify and provide replacements if necessary.

Research Chemical Storage & Handling

How are peptides supplied?

All research peptides arrive as lyophilized powder. Bacteriostatic water for reconstitution must be purchased separately.

Storage recommendations

  • Short-term: room temperature

  • Long-term: 4°C or frozen at −20°C

  • Avoid light and moisture

  • Allow frozen peptides to reach room temperature before opening to prevent condensation

Peptide Kits & Identification

Peptide vial vs. kit

Peptides are sold individually or in kits of 10 vials. Vials have a unique top color for identification. If unavailable, an alternate color is used.

Missing kits or separate shipments

Peptide kits and individual vials may ship separately. Check all tracking emails. If missing, contact [email protected].

Special packaging

Some peptide kits ship in customs-friendly boxes. Ignore markings on the outer box; they relate only to shipping. For vial identification, contact support or use our chat.

Solubility & Processing Times

  • BPC-157 5 mg: solubility 2 ml

  • GHK-Cu: custom-prepared, takes 3–5 business days

Legality & Usage

Are research peptides legal in the United States?

All Peptide Therapy research chemicals are for laboratory research only. They are not for human or animal consumption. Customers are responsible for ensuring compliance with federal and local laws.

For additional information, see FDA Research Chemical Guidance.

Dosage and usage

We do not provide usage instructions or dosage guidance. Research chemicals are strictly for research applications only.

Product Quality & Testing

How do you verify product quality?

Every batch undergoes third-party testing at certified U.S. labs to confirm purity, stability, and concentration. Periodic test results are published for transparency.

Quality guarantee

If independent tests reveal impurity, Peptide Therapy will refund the total order and shipping costs.

HCG verification

You can confirm HCG purity with a standard pregnancy test. Dissolve one vial in 50 ml BAC water. Using less will produce a false negative.

Contact & Support

For any questions, shipping concerns, returns, or product identification help, email [email protected] or use our website chat. We aim to respond promptly and resolve issues quickly.